Frequently Asked Questions – Montréal 2019


Key Dates
Congress Venue and Directions
Travelling to Montréal
Financial Support
Child Care Fellowship
Invitation Letters & Visa Applications
ISN Membership
Refund Policy


Key Dates

Registration Opens: 2 January 2019
Apply for a talk in an ISN Young Members Symposium: 2 January 2019 – 28 February 2019
Apply for ISN Advanced School: 2 January 2019 – 28 February 2019
Apply for ISN Travel Award: 2 January 2019 – 28 February 2019
Submit an Abstract: 2 January 2019 – 18 April 2019 (Deadline extended)
Child Care Fellowship: 2 January 2019 – 30 April 2019

Early Bird Registration closes: 30 April 2019



Q: If I submit an abstract do I have to attend the conference?
A: All accepted abstracts are scheduled in the Scientific Program either as Oral or Poster presentations. It is expected that at least one author of the abstract will attend the meeting to present the work and answer questions. Only abstracts of registered participants will be scheduled in the Scientific Program.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee notifications will be sent to the abstract submitters. Every effort is made to conclude this process within one month after the abstract submission deadline. Please refer to the Key Dates.

Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password and make changes to your abstract until the submission deadline date. No abstract changes will be accepted after this date, however, you are welcome to bring a more up to date abstract to the conference.

Q: If my abstract is accepted, where will it be published?
A: Copies of your accepted and registered abstracts will be published on the conference website, online journal supplement and conference mobile App.

Q: I am having trouble logging into the abstract submission system – my username/password is not  working
A: Please try one of the following options via the abstract submission page:
– In case you are using “Internet Explorer”, please try other internet browsers e.g. “Google Chrome” or “Mozilla.
– When you copy and paste your username and password please make sure there is no extra space at the beginning or the end of them
– In case your password contains the letter “O” please make sure you do not type “0” (Zero) instead of the letter “O”
– Please note that the username or ID received when registering for the Congress is different to the abstract submission. Please use the abstract submission username or “create new account”

Q: I created a new account but did not receive my username?
A: Please note that the username is shown in the “Subject line” in the confirmation email received when setting up a new account.



Q: How do I register for the conference?
A: In order to register for the conference, please register online.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card, Paypal or bank transfer.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. If you require an invoice to be issued to the sponsoring company, please send an email to the Registration Department, specifying the services requested and full address of the sponsoring company.

Q: Can I register for the conference without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the conference days. Onsite fees will apply.

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed. You may use this confirmation letter for visa application purposes.


Congress Venue and Directions

Q: Where is the Meeting taking place?
A: Palais des Congrès de Montréal
1001 Jean Paul Riopelle Pl, Montréal, QC H2Z 1H5
Place Jean-Paul-Riopelle, Montréal, QC H2Z 1H5, Canada
Telephone: 1 514 871-8122, 1 800 268-8122

Q: How do I get from the airport to the Meeting venue?
A: Montréal-Trudeau Airport is located in Dorval, about 20 minutes away from downtown Montréal.
For transportation from the airport, we suggest visiting this website:


Travelling to Montréal

Q: Can you please send me details of public transport? Do you have a map of the city?
A: For information about travelling to Montréal by plane, train, ship or car, please visit the ‘Getting to Montréal’ website.

– Getting around
Montréal’s public transit system and pedestrian-friendly streets can take you from a day at the museum to a restaurant in the Plateau. Or hop on a BIXI public bike to explore some of the city’s over 750 kilometres of bike paths. More information here:

– Metro
The metro (subway) system is clean, safe and fast. As an added bonus, the public transit network is relatively simple, with just four lines connecting the downtown centre to major tourist sites, bus stops and train stations. The metro operates daily from 5:30 a.m. to 1 a.m. (1:30 a.m. on Saturdays). The average wait time between trains is eight minutes and three minutes during rush hour.

– Taxis
Want to cruise around the city or take a scenic drive? In Montréal, it’s easy to rent a car, use car-share or even treat yourself to chauffeured limousine service. If you prefer getting around by taxi, it’s easy to flag one down on the street. You’ll also find them at one of the city’s many taxi stands or in front of most major hotels. More information here:


 Financial Support

Q: How can I get financial support?
A:  We encourage you to seek funding, where possible. There are possibilities to apply for Travel Awards


Child Care Fellowship

Q: Is there any financial support for attendees who are bringing young children in the 2019 ISN-ASN Meeting?
A: Fellowships up to $400 USD per family are available for the ISN-ASN Meeting attendees who are bringing young children, up to the age of 6 years, to the meeting or who incur extra expenses for childcare during the meeting. A limited number of fellowships will be available. Find more information about the Fellowship here:


Invitation Letters & Visa Applications

Q: How do I apply for a visa?
A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

Q: Where can I get a Conference invitation letter so that I can apply for a visa?
A: Invitation letters for visa purposes are available only to registered participants. To request an invitation letter, please email us at ISN Secretariat

Q: Is it possible to send an official invitation letter directly to my local Consulate?
A: Unfortunately we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.


ISN Membership

Q: Do I have to be a member to register for the conference?
A: No, you can register as a non-member, we do encourage you to become an ISN member and save up to USD 245

Q: How do I become an ISN member?
A: Please click here for more information about ISN membership. To apply for ISN membership, click here


Meeting Registration Cancellation Policy:

To request a refund of your registration fees, please contact ISN Secretariat

Please note:
– 35 USD administration fee will be applied to all cancellations
– Refunds are not possible after June 1, 2019.
– You may transfer your registration to another colleague.  There is no charge to transfer your registration.
– Accompanying Guest registrations cannot be refunded nor transferred.